Responsible Gaming
Gaming Should Be Entertainment
At Kingdom Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you're gambling to make money or recover losses, it's time to take a step back and reassess your gaming habits.
We are committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties with their gambling.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Kingdom Casino. We take age verification seriously and comply with all New Zealand gaming regulations.
If you are under the legal age for gambling in your location, please do not attempt to access our services. Parents and guardians are encouraged to monitor their children's online activities.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, friends, work, or educational responsibilities due to gambling
- Experiencing mood swings or irritability when not able to gamble
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money to fund gambling activities
- Feeling unable to stop or control gambling urges
- Failed attempts to reduce or quit gambling
- Needing to gamble with increasing amounts to achieve the same excitement
If you recognise any of these signs, please reach out for help immediately.
Self-Help Tools & Safer Gaming Features
Kingdom Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly spending limits on your account
- Loss Limits: Limit the amount you're willing to lose within a specified period
- Reality Checks: Receive regular pop-up notifications during gaming sessions to remind you how long you've been playing
- Time-Out/Cool-Off Period: Take a temporary break from your account for a period you choose (24 hours to 6 weeks)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
- Account Statements: Review detailed records of your gaming activity
We encourage all players to make use of these tools as part of their responsible gaming strategy.
Support Organisations & Resources for New Zealand
If you or someone you know is struggling with problem gambling, professional support is available:
New Zealand
- Problem Gambling Foundation (PGF)
Phone: 0800 664 262 (free and confidential)
Website: www.pgf.nz
Provides counselling, support services, and resources for people affected by problem gambling - Gambling Helpline NZ
Phone: 0800 664 262
A free 24/7 service offering support and advice
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you're experiencing problems with gambling, please don't hesitate to seek help. Reaching out is a sign of strength, not weakness. Support is available and recovery is possible.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support.
Remember: You are not alone, and help is just a phone call away.